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The Senior Director, Implementations is accountable for the strategic direction, operational excellence, and financial performance of the G5 Marketing Implementations organization. This leader ensures a consistently high‑quality customer experience across all software implementations while scaling people, processes, and infrastructure to support business growth and increasing product complexity.
Reporting into Professional Services leadership, this role leads senior managers and managers, establishes enterprise‑wide standards, and drives long‑term strategy execution. The Senior Director works closely with Product, Sales, Customer Success, Support, Finance, Billing, and Technology partners to deliver cohesive, end‑to‑end implementation...
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The Insurance Claims Manager serves as the primary liaison between the company, its clients, and insurance carrier partners—ensuring a seamless, high‑quality claims experience from first notice of loss through final resolution.
This role requires deep expertise in P&C insurance coverage and claims management, paired with strong client advocacy and the ability to maintain productive, long‑term relationships with carriers and agency partners. As a subject matter expert, the Claims Manager provides guidance on coverage interpretation, claims strategy, and resolution approaches while supporting both internal stakeholders and external clients.
The position is highly client‑facing and requires the ability to clearly communicate...
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SmartBuilding is seeking a Rapid Success Manager to join our Customer Success team. This role is responsible for leading the recovery and stabilization of at‑risk customer relationships by driving structured resolution plans, ensuring cross‑functional alignment, and delivering measurable improvements in customer satisfaction and performance. The ideal candidate is highly organized, resilient, and effective in high‑pressure, escalation‑driven environments.
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This is a Hybrid role in Richardson, TX (In-office Tuesday & Wednesday).
Although Richardson, TX is preferred, remote candidates will also be considered.
The Director of Accounting reports to the Senior Vice President, Controller. This position leads financial accounting for all insurance products. This role oversees financial reporting, revenue and commission accounting, payments to subproducers and advertising space license fees arising from insurance...
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The Resident Billing Analyst II is responsible for conducting research and analyzing information to detect financially impacting billing errors. The position will be responsible for being a subject matter expert and works cross functionality with client success, compliance, operations, and our problem management teams to answer questions related to our client’s utility billing and recovery concerns. This position requires knowledge of key laws, regulations, and standards applicable to the multi-family real estate market. The Billing Analyst II works directly with all internal and external personnel within RealPage Utility Billing division.
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A Tier 2 supervisor, reporting directly to the Senior Manager over customer operations, oversees a team of Tier 2 agents. (5+ Agents) Their responsibilities include providing training, coaching, and support to ensure agents possess the necessary skills. They monitor performance through quality assurance measures and manage escalations and complex issues. The supervisor sets performance targets, allocates resources effectively, and assists in problem-solving and communication between teams. They analyze team performance metrics, facilitate team development, and ensure adherence to company policies and procedures. Additionally, they conduct initial and ongoing training sessions, knowledge checks, and provide access to resources for continuous learning and development among agents.
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The Solutions Account Manager (SAM III) is a strategic client advisor responsible for driving measurable outcomes and maximizing customer value across Business Intelligence (BI) and Performance Analytics Benchmarking (PAB) solutions. In this role, you will deeply understand the goals, challenges, and operating realities of multifamily and commercial real estate clients, using curiosity and strong business acumen to translate their operational needs into proactive strategies that drive measurable outcomes, adoption, and ROI.
As the trusted advisor for your portfolio, you will drive a proactive customer engagement strategy owning structured cadences, outcome‑focused solution reviews, and goal setting, while driving adoption,...
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Who We Are
We’re passionate about helping hard-working entrepreneurs grow their property management businesses. We’re a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Our determination to make our customers’ lives better and break records is contagious—you find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here.
About The...
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This leader serves as the senior authority for network engineering decisions and design quality, with accountability for architecture standards, design review, capacity planning, change governance, root cause analysis, and overall network performance outcomes. The role partners closely with operations, deployment, construction, support, product, and executive leadership to ensure networks are designed for reliability, scalability, serviceability, and long-term operational success.
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The Director, Solution Account Management is responsible for leading a team of Solution Account Managers (SAMs), with the ability to drive exceptional customer relationships and build strong teams while also being a master motivator and exceptional analytical thinker. The right candidate is truly passionate about customer success, possesses exceptional leadership skills, and has a strong understanding of the multi-family industry.
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The Business Development Representative will proactively uncover software and value added services opportunities with property managers on 3rd party property management platforms and within our customer base. This position will identify specific prospect or customer needs in alignment to the value the offering solves. This position will also work cross functionally with Marketing and Customer Success teams to ensure prospect and customer has needs addressed.
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The Compliance Specialist II position is centrally focused on providing exceptional customer service while partnering with our clients to achieve and maintain regulatory compliance. It has the independence to work remotely which allows directed focus while still being supported by and immersed in a company that is leading the affordable compliance industry.
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Summary: Strategic, highly cross-functional leader and senior individual contributor responsible for defining and running the enterprise Voice-of-the-Customer (VOC) and customer experience strategy. This person will own CX measurement and executive engagement, translate customer insight into prioritized business outcomes, and lead journey design and governance across Sales, CS, Implementations, Support and Product. Must be comfortable presenting to executives, designing KPIs and governance, and rolling up their sleeves to operationalize programs. This role is ideal for a leader who combines strategic vision with strong execution skills — able to design VOC programs and also set up the daily...
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The Revenue Management Advisor II provides strategic insight and advice to customers from both a Revenue Management and general operations perspective. Revenue Managers collaborate with representatives at all levels of the organization to understand and implement strategy as well as track and review overall performance.
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Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team based in Tuscaloosa, Alabama.
About Us:
WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale.
Position Overview:
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. ...
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The Director of Sales Reporting & Analytics is a strategic leader with substantial direct contribution to the evolution of the company’s sales analytics function. This role combines strong people leadership with hands-on ownership of advanced analytics, AI-driven modeling, and performance insight generation. The successful candidate will demonstrate the ability to transform advanced analytics and AI-enabled outputs into a clear, compelling business narrative—delivering actionable recommendations that inform executive decisions, refine sales strategy, and accelerate revenue growth.
The successful leader will:
- Elevate team capability while...
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The Solution Account Manager serves as a critical connection between the RealPage platform and our customers’ ability to improve operational performance and uncover hidden yield across multifamily portfolios. As part of the Customer Success organization, Solution Account Managers partner with customer stakeholders, from revenue managers to C-level executives, to recommend strategies that drive platform usage, optimize performance, and increase portfolio yields.
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As a part of the AI Risk and Governance team, you will support RealPage's AI compliance activities, helping the company demonstrate responsible AI governance to customers, auditors, and regulators. Your work spans responding to customer inquiries about AI governance, maintaining evidence repositories, tracking regulatory developments, and preparing audit packages. You will partner with Legal, Compliance, and the governance team to ensure RealPage can articulate its AI oversight practices to external stakeholders.
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The Mixed Use Revenue Enablement team is looking for a Customer Success Enablement Specialist who will support our fast growing Success team. This individual will contribute directly to making an impact on the effectiveness of our Customer Success and Onboarding teams. You will play a crucial role in building and scaling our enablement function through developing onboarding and ongoing training programs to empower us to better serve our customers.
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Open to Remote but candidates located in Richardson, TX and open to hybrid 2 days (Tuesday and Wednesday) are highly preferred.
The Director of Deal Management & Renewal Operations is strategic leader who enables our sales team to close bigger, better deals faster. In this role, you lead the Deal Desk and Renewals Operations teams (consisting of seven members across the U.S. and the Philippines), driving deal analysis, operational efficiency, and cross-regional collaboration. The Director combines strong financial and commercial acumen with operational leadership and modern finance capabilities, including the use of data science, AI-enabled analytics, and emerging AI agent technologies to improve decision-making and...
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The Associate Email Marketer, Resident Solutions Marketing reports to the Sr. Director, Resident Solutions Marketing (B2C). The role of the Associate Email Marketer is to successfully coordinate, execute, and manage email communications. This position is ideal for a digital marketing professional with 3-4 years of experience in executing email marketing campaigns looking to grow their career in B2C and B2B strategic marketing.
Our Richardson, Texas HQ is moving to a 2-day hybrid schedule, creating more opportunities to connect, collaborate, and innovate side by side. There’s something powerful about being in the same space, sharing ideas in real time, building stronger relationships, and sparking creativity that moves us...
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The Director of Business Unit Finance serves as the strategic finance partner to executive leadership and business unit leaders within a private equity–backed SaaS organization specializing in the multi-family housing industry. This role is responsible for driving financial performance, supporting value creation initiatives, and enabling scalable, profitable growth through disciplined planning, forecasting, and analysis. Operating in a PE-backed environment, this leader brings a strong ownership mindset, a bias toward action, and a deep understanding of the financial levers that drive ARR & EBITDA growth, cash flow, and enterprise value.
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The Solution Consultant (SC) is an integral member of the strategic implementation organization. The SC is responsible for successful Saas delivery, specifically the deployment of the RealPage solutions. This team member will work directly with customers as well as with internal stakeholders to architect scalable, flexible and resilient solutions that specifically address each customer’s business requirements. This team member will play a critical role in managing and providing strategic guidance on full life-cycle implementations. They will be responsible for understanding business strategy and use cases across the various workstreams within our customers' business, creating and delivering customized product implementations that solve customer needs. Working...
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Looking for a role where your customer service skills make a difference and where the company invests in you from day one? Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries.
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The Solution Representative V is responsible for adding new customers as well as maintaining existing client account relationships. The Solution Representative will have assigned revenue goals and activity responsibilities. The position will be responsible for visiting management companies and owners in a geographic territory, attending management meetings with RealPage clients, attending industry functions on behalf of RealPage, Inc. and meeting with client executive management.
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The Solution Representative IV is responsible for acquiring new customers and expanding relationships within an assigned portfolio while acting as a subject matter expert for RealPage’s G5 Marketing Solutions. This role focuses on selling an end‑to‑end, predictive marketing and renter‑journey platform designed to drive occupancy, reduce marketing waste, and unlock hidden revenue for multifamily operators. The representative will manage revenue targets, execute high‑impact sales activities, and serve as a strategic advisor to customers seeking to modernize their digital marketing performance. Responsibilities include visiting management companies and property owners, leading executive‑level discussions, attending RealPage and industry events, and educating...
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We are seeking a hands‑on Product Director, AI/ML to lead strategy and execution for high‑impact AI/ML capabilities across the company. This role serves as the shared‑
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI...
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As an Associate UX/Product Designer, you will report to the UX Manager and be part of a team of
designers, researchers, and content strategists.
Your mission is to lead design efforts for a Scrum team, crafting and delivering top-notch user
experiences for property management professionals. Additionally, you will also be contributing to
the annual UX team initiatives.
Team context
You'll be on a team of designers, researchers, and content strategists.
You'll report to a UX Manager.
You will lead design for a scrum team, as well as contribute to annual UX Team initiatives.
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We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns.
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We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns.
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The Solution Consultant is a key member of RealPage’s Strategic Implementation organization, responsible for helping customers successfully deploy and adopt our SaaS solutions. This is a client‑facing, consultative role where you’ll partner closely with customers and internal teams to translate business needs into effective, scalable technology solutions.
We’re looking for smart, adaptable self‑starters who enjoy solving complex problems, working with technology, and supporting customers through meaningful change. While experience with RealPage products or multifamily is helpful, it’s not required, we believe the right person can learn the application over time.
If you thrive in fast‑paced environments, enjoy...
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Are you a seasoned product marketer with a passion for innovation and a track record of success in AI, data, and analytics? RealPage is seeking a Director of Product Marketing who will drive growth and customer adoption for our Agentic AI solutions within the Multifamily real estate industry. This is a mission-critical, high visibility and high impact role.
The Lumina AI Workforce is a growing team of digital Agents built to handle routine tasks across leasing, operations, facilities, finance, and resident support. As a strategic cross-functional partner, you’ll drive alignment across our go-to-market, product, sales and operational teams, bring in the voice of the customer and market expertise into spearheading the launch of innovative products, build product...
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We are looking for a Data Scientist to help design, build, and deploy machine learning and generative AI solutions that power real world products and decisions. In this role, you’ll work on production AI systems, partner closely with engineering and product teams, and take ownership of meaningful data science initiatives from idea to deployment.
This is a hands on, individual contributor role for someone who enjoys shipping models, working with modern AI tooling, and solving real business problems with data.
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We are hiring a Frontend Developer III with primary expertise in React.js. The ideal candidate will design and implement reusable, scalable UI components for enterprise-grade applications. While React will be the core focus, familiarity with Angular and Flutter is a strong plus, enabling contribution across multiple projects and platforms.
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The purpose of the Senior Product Manager is to lead the strategic direction, roadmap planning, and execution of key product initiatives for the Revenue Management team. This role translates business goals and customer needs into clear product requirements, driving cross functional teams to the successful delivery of high impact features. The Senior Product Manager partners closely with engineering, design, data science, and business stakeholders to guide the product lifecycle from concept through release.
This role is built for a self-starter who thrives in complex problem spaces, quickly identifies high value opportunities, and turns them into exceptional outcomes. The key tasks and responsibilities of this position are defined below.
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RealPage is leading innovation in the Property Technology (PropTech) space to create smarter solutions for the industry. Our team is focused on building practical, impactful AI applications and improving existing systems to deliver real value to our customers.
We are looking for an Developer to contribute to the design, development, and deployment of applications. In this role, you will work on implementing models and algorithms, integrating them into products, and ensuring they scale effectively. You’ll collaborate closely with product, design, and engineering teams to deliver solutions that solve real-world challenges in the PropTech domain.
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI opportunities.
You will...
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The Senior Director of Product, Digital Marketing is an innovation leader with a proven track record of delivering digital marketing products and has the ambition and drive to reshape the multifamily industry.
They are responsible for setting the long-term vision, strategy, and execution for a portfolio of digital marketing platforms that drive revenue growth, customer retention, and operational efficiency. This role leads and develops a high-performing product management organization while partnering closely with engineering, design, data, and go to-market leaders to deliver scalable, differentiated platforms.
This leader brings deep expertise across websites and CMS, SEO and organic growth, paid media, analytics, and attribution, with a proven...
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking an AI Engineer to help us with the development, deployment, and scaling of advanced AI applications that address real-world challenges. In this role, you will focus on designing, building, and scaling advanced AI applications in the PropTech space. You will work with state-of-the-art foundation models, RAG architectures, and multi-agent systems while partnering closely with product, design, and engineering...
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Open to Remote but candidates located in Richardson, TX and open to hybrid 2 days (Tuesday and Wednesday) are highly preferred.
Overview
RealPage is seeking a strategic, innovative, and results-driven Senior Product Manager for our industry leading multifamily Business Intelligence products within Data & Analytics. This role collaborates with fellow product managers and SME’s to define and drive the roadmap, strategy, and business performance of our BI products.
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RealPage is transforming the property management industry through innovative software solutions—and is rapidly embracing AI to accelerate that transformation. Our mission is to improve operational efficiency, increase resident satisfaction, and drive growth for our customers by leveraging cutting-edge technology across our product ecosystem.
As a Senior Software Engineer within our Integrated Front Office, you will be a key contributor to the development and optimization of robust, scalable applications across multiple product suites. You will bring strong software engineering expertise with a deep emphasis on Java and enterprise technologies to help power mission-critical systems that support leasing, CRM, screening, marketing, and...
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RealPage is transforming the property management industry through innovative software solutions designed to improve operational efficiency, increase resident satisfaction, and drive growth for our customers. As an Enterprise Architect within our Integrated Front Office, you will play a critical role in defining and guiding the enterprise-level technical vision across multiple product suites, including Leasing, CRM, Screening, Marketing, and Integrations.
This role is intentionally technology-agnostic and focused on architecture, alignment, and decision-making rather than hands-on coding. You will work closely with engineering leadership, product leadership, and solution teams to ensure platforms evolve in a...
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI...
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As the Senior QA Engineer, you will drive the testing of web applications and web services using automated testing tools.
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This role supports modernization of the OneSite Property Management platform, focusing on technical debt reduction, migration away from legacy SOAP services, and enhancements that ensure long‑term platform stability.
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking an AI Engineer to help us with the development, deployment, and scaling of advanced AI applications that address real-world challenges. In this role, you will focus on designing, building, and scaling advanced AI applications in the PropTech space. You will work with state-of-the-art foundation models, RAG architectures, and multi-agent systems while partnering closely with product, design, and engineering...
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking an AI Engineer to help us with the development, deployment, and scaling of advanced AI applications that address real-world challenges. In this role, you will focus on designing, building, and scaling advanced AI applications in the PropTech space. You will work with state-of-the-art foundation models, RAG architectures, and multi-agent systems while partnering closely with product, design, and engineering...
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking a Lead AI Engineer who is a senior technical leader responsible for driving the strategy, architecture, and delivery of Agentic and Generative AI solutions across our PropTech portfolio. You will define and implement the technical roadmap for AI systems, mentor the AI engineering team, and collaborate with executives and product leaders to identify high-impact AI...
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RealPage is at the forefront of the Generative AI revolution, dedicated to shaping the future of artificial intelligence within the Property Tech domain. Our Agentic AI team is focused on driving innovation by building next generation AI applications and enhancing existing systems with Generative AI capabilities.
We are seeking a Sr. AI Architect who is a senior technical leader who provides end-to-end technical direction for our Agentic & Generative AI ecosystem across the RealPage platform. You will define the reference architectures, patterns, and guardrails that enable teams to safely and efficiently build AI-powered products in the PropTech domain.
You will work at the intersection of AI, data, and...