Remote | Full-Time | Paid Licensing 

Looking for a role where your customer service skills make a difference and where the company invests in you from day one? Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters across the country through inbound insurance inquiries. 

This is a fast-paced, service-focused role where you’ll help residents navigate their renters insurance policies with confidence ,while RealPage covers the cost of your insurance licensing and provides hands-on training to set you up for success. 

As a Licensed Insurance Agent I, you’ll be the first point of contact for residents calling in for help with their insurance policies. You’ll handle: 

• High-volume inbound calls (50–80/day, peak seasons can be back-to-back) 

• Policy servicing transactions including payments, billing questions, rewrites, and edits 

• Website navigation and basic troubleshooting 

• Select claims and coverage inquiries (within scope) 

• Accurate documentation of every interaction in RealPage’s proprietary CRM 

• Evaluating payment options and alternative arrangements when needed 

• Delivering a high level of first-call resolution and customer satisfaction 

• You’ll work in a structured contact center environment where attention to detail, multitasking, and time management are key. 

• Paid Licensing & Training — We’ve Got You Covered 

RealPage will: 

• Pay for pre-licensing education (52+ hours of self-paced learning completed during work hours) 

• Cover up to two exam attempts 

• Pay for licensing, renewals, and reimburse most continuing education costs 

• Support you through fingerprinting and background requirements 

You must obtain your Property & Casualty Insurance License within 30 days of hire. 

Schedule Expectations 

• Full-time, hourly role 

• Flexible scheduling within Contact Center hours 

• Saturday shifts required (2–3 Saturdays per 4-week schedule period) 

• Overtime may be required during peak business needs 

• Preference for Central or Eastern time zones (varied shift options including 8–5, 9–6, 10–7, 11–8, 12–9 CT)