The Solution Consultant (SC) is an integral member of the strategic implementation organization, with a specific focus on Affordable Housing customers. This role is responsible for the successful SaaS delivery and deployment of RealPage solutions supporting Affordable Housing portfolios, including compliance‑driven and operationally complex environments. 

The SC works directly with customers and internal stakeholders to architect scalable, compliant, and cost‑effective solutions that align with Affordable Housing program requirements (e.g., LIHTC, HUD, Section 8, HOME, Bond, layered subsidies) and day‑to‑day property operations. This role requires a deep understanding of Affordable Housing workflows, regulatory constraints, and operational nuances, ensuring implementations are practical, sustainable, and adoption‑ready. 

This team member plays a critical role in managing and providing strategic guidance across the full implementation lifecycle—translating Affordable Housing business strategy, compliance needs, and operational realities into successful RealPage solution configurations. Operating in a client‑facing role, the SC serves as a trusted advisor, tailoring communication and solution design to meet the needs of property‑level staff, regional leadership, and compliance teams. 

PRIMARY RESPONSIBILITIES  

• Lead discovery to define Affordable Housing–specific business requirements, compliance obligations, and current‑state operations 

• Translate Affordable Housing operational and regulatory needs into RealPage solution design and configuration 

• Develop change management strategies that balance compliance requirements with onsite operational efficiency 

• Partner with customers to ensure solutions support program compliance, reporting accuracy, and audit readiness 

• Connect Affordable Housing requirements (e.g., certifications, recertifications, income limits, layered funding) with RealPage product capabilities 

• Formulate solution frameworks that support scalable, repeatable Affordable Housing implementations 

• Lead presale and implementation discovery discussions with Affordable Housing stakeholders, including compliance and operations leaders 

• Collaborate with Engagement Management to provide Affordable‑specific input into project plans, scope, and sequencing 

• Partner with internal delivery teams to plan and manage system design and execution 

• Plan and support go‑live activities, including Affordable Housing–focused adoption support 

• Track requirements, milestones, and adoption success with emphasis on compliance and operational outcomes 

• Contribute to team and department initiatives, including Affordable Housing best practices and enablement efforts 

QUALIFICATIONS  

Required: 

• Minimum 5 years of Affordable Housing or Multifamily experience, with significant exposure to Affordable Housing operations 

• Demonstrated deep understanding of Affordable Housing programs and compliance requirements (e.g., LIHTC, HUD, Section 8, layered subsidies) 

• Experience supporting or implementing property management systems in Affordable Housing environments 

• Expert‑level knowledge of select RealPage products and integrations, preferably those supporting Affordable Housing 

• Intermediate proficiency in consulting and implementation processes 

• Ability to engage and lead discussions with Directors, Regional Leaders, and Affordable Housing stakeholders 

• Limited travel 

Preferred: 

• Bachelor’s Degree or equivalent experience 

• Hands‑on experience supporting Affordable Housing property operations, compliance, or implementations 

• Familiarity with managing affordability, compliance reporting, and operational constraints during system implementations 

KNOWLEDGE/SKILLS/ABILITIES  

Required: 

• Strong understanding of Affordable Housing operational workflows and compliance impacts 

• Excellent verbal and written communication skills, with the ability to translate complex compliance needs into clear solution guidance 

• Strong analytical and problem‑solving skills 

• Ability to work independently, manage multiple implementations, and meet deadlines in regulated environments