Submeter supports the installation and maintenance of submetering systems that are needed to capture the consumption of a utility (think: water, gas or electric) to supply this data to RUM/resident billing team supporting $78M in SaaS revenue to assist our clients in driving utility expense recovery. This is a field based resource responsible for the installation and maintenance of submetering systems.

The primary goals of this position is to deliver an exceptional service experience for our clients; both internal and external regarding submeter operations. The Field Service Technician II is responsible for the diagnosis, installation, repair and maintenance of utility meter systems in multi-family apartment and other real estate locations.

This position will apply their experience and knowledge to provide training, repair, troubleshoot and diagnosis support to drive a superior client experience. He/She will maintain a high level of professionalism and will utilize their skills and talent to forge strong, collaborative partnerships both internally and externally.

Primary Responsibilities:

Installs, maintains, tests, troubleshoots and repairs AMR equipment (Tehama, Inovonics, Next Century, Aclara and
Cerenti) in the field to ensure optimum usage and quality

Attention to detail and accuracy to record meter data in project management software [MOSS]

Evaluates plumbing, electric and gas needs and takes appropriate steps for installation of equipment

Relies on pre-established guidelines and works independently to perform the functions and duties of the position

Troubleshoot network related issues, including routers and phone lines

Intermediate competency in the functionality of Building Automation Systems, Smart Grid Electronic and HVAC
controls, including software engineering and commissioning tools, DDC controllers and field devices

Retrofit large commercial mechanical systems and combine by integrating electronic systems within submetering
systems to produce raw meter data to be accurately billed

Manages, implements and/or performs technical product support for equipment that has been installed; a system
integration specialist

Communicate consistently in a clear and concise way, and adapt to client-specific needs by providing
options/alternative solutions

Organizes data into report formats which can be presented to internal and external clients

Maintain good communication with property staff, responding to questions but also passing concerns to your
management or internal client service representatives

Collect any necessary due diligence from the client, including prior biller information and submeter information
(typically needed for a retrofit project)

Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment #LI-JL1 #LI-REMOTE

Salary and Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.